FAQ

E. tourist is a subsystem of the NTIS (National tourism information system) for the registration of tourists. It requires accommodation providers to provide information on all tourists accommodated.

All providers of accommodation services, regardless of the type of service provided, are required to provide information on the people who the accommodation services are provided to, whether they are classified (motel, campsite, guesthouse, hotel) or unclassified (youth hostel, rural tourism, holiday home, private accommodation, sanatorium accommodation, tourist boat accommodation, tourist camp), and natural or legal persons.

Tourists are considered to be individuals who travel outside their usual environment for less than one year for leisure, business, or other personal purposes, excluding cases where the purpose of travel is employment. Therefore, regardless of whether the tourist arrives from a foreign country or is traveling within Lithuania, if they use classified and/or non-classified accommodation services, such individuals must be registered in the “E. tourist” subsystem.

Accommodation service providers are defined as natural or legal persons offering short-term paid services under the following NACE Rev. 2 classification activities:

• 55.1 – Hotels and similar accommodation

• 55.2 – Holiday and other short-stay accommodation

• 55.3 – Camping grounds, recreational vehicle parks, and trailer parks

Please note that accommodation services are subject to a 12% VAT rate, and service providers are required to obtain a license issued by the State Consumer Rights Protection Authority.

Individuals, regardless of their citizenship or place of residence, are not considered tourists and do not need to be registered in the E. tourist subsystem if at least one of the following conditions is met:

• The person uses accommodation services for one year or longer;

• The person enters into a rental agreement with the service provider for premises (room, unit, or bed);

• The services provided do not fall under the NACE Rev. 2 activity categories 55.1, 55.2, or 55.3.

Please note that in the above-mentioned cases, the standard VAT rate of 21% applies.

Failure to provide the data required in the tourist registration card will entitle the accommodation provider to refuse to provide services to the guest.

The data is requested on the basis of Article 32(3) of the Law on Tourism of the Republic of Lithuania. Personal data is processed in the framework of the records of travellers and tourists and the Convention of 19 June 1990 on the Protection of Travellers and Tourists, for the purposes referred to in Article 45(1)(b) of the Convention implementing the Schengen Agreement of 14 June 1985 between the Governments of the States of the Benelux Economic Union, the Federal Republic of Germany and the French Republic on the gradual abolition of checks at their common borders.

There is no objection. The NTIS shall be developed and maintained in accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation).

It is foreseen that additional data relevant to the SDA (State data agency) will be requested in the E.tourist subsystem monthly and quaterly, that can not be collected with tourist cards.The scope and frequency of such data shall be coordinated with the SDA, taking into account the requirements of the legislation governing the collection of statistical data.

Yes, it will remove the obligation to provide the information to the State Data agency directly, however additional data relevant to the SDA will be requested in the E. tourist subsystem monthly and quaterly, that can not be collected with tourist cards.

It is envisaged that accommodation providers will be able to provide information on tourists in the following ways:

If accommodation services providers use a reservation/registration system and choose to integrate with E.tourist

1. Automatically transfer the data of all arriving tourists via the integration interface.

If accommodation providers do not use a reservation/registration system or choose not to integrate with E.tourist, any of the following methods can be used.

• 2. A data file can be uploaded directly into the system from a Microsoft Excel file. Additional instructions apply. It is useful when a larger group of tourists is expected and/or when all accommodation users are known in advance (a template for the data file is provided in this link: file upload).

3. Send link to the tourist

• They could generate and send a link to the tourist’s registration card in the system, asking them to fill in their details in advance. Also a link can be generated in the system for the group representative to enter the group’s details in advance – relevant when a larger group is expected to arrive.

• 4. Manual tourist card creation

Data can be entered directly into the system (by the accommodation provider or their representative) upon arrival. A paper tourist registration card can be printed for filling in, to manually enter the information from the card into the system, then destroying the card after the information has been entered or the tourist can be asked to enter the data directly into the system (via a device provided by the accommodation provider).

Data on tourist accommodation must be submitted to the E. tourist system within 24 hours from the date of accommodation, except rural tourism providers, which has 30 days to provide the information.

The official start of the subsystem E. tourist is 2025 January 1st.

Any questions can be emailed to [email protected]